If you meet the requirement, please call/Whatsapp:

Mr Andy (Recruiter)

Mobile: +6016 4916868

•        Accountable for corporate on-time performance (OTP).

•        Accountable to the DFO for network-wide flight control, including the dispatch and control of all jet flights, regional turboprops, and specialized remote STOL missions.

RESPONSIBILITIES

•        Responsible to the Director of Flight Operations (DFO) for the management, execution, and irregularity control of a diverse fleet spanning jets and turboprops.

•        Responsible for the overall safety, security, and operational plans for domestic, international, and Rural Air Services (RAS) operations to the highest possible degree.

•        Responsible to the DFO for the safe, secure, and regulatory-compliant execution of flight operations control.

•        Dual-Network Operations Control: Manage daily operations for standard domestic, international and high-frequency RAS turboprop routes.

•        Irregularity & OTP Safeguards: Control network disruptions to meet corporate On-Time Performance (OTP) targets, minimizing cascading delays between jets and turboprops' connections.

•        Cross-Functional Disruption Planning: Partner with Commercial, Engineering, and Station Heads to deploy cost-effective service recovery plans during main-base or remote line station disruptions.

•        RAS Infrastructure Supervision: Coordinate with relevant authorities to monitor infrastructure reliability, fuel availability, and changing weather/runway conditions at remote STOL ports.

•        Fleet Technical Compliance: Oversee rural, domestic & international operational dispatch specifications.

•        Flight Navigation Support: Supervise navigation, route information, and specialized EDTO flight planning for jet operations.

•        Policy & Business Development: Provide division guidance on technical policies, review cost-effective flight support options, and draft annual OCC budgets for management approval.

•        Staff Management & Competency: Manage OCC staff career tracking, ensuring dispatchers maintain separate, specialized competencies required for turboprop, jet and complex RAS environments.

•        OCC Training Programs: Establish comprehensive training programs covering modern airline technologies (FANS/CPDLC) alongside manual flight dispatch routing methods.

•        Safety & Regulatory Audits: Ensure the Safety Management System (SMS) is strictly active in the OCC and drive the closure of audit findings to comply with CAAM, CAR 2016, and international aviation safety standards.

•        Qualified Dispatcher Allocation: Ensure a continuous pool of qualified Flight Dispatchers in full compliance with Civil Aviation Regulations (CAR 2016).

AUTHORITY

•        Operational Directives: Authorized to decide and execute actions necessary to preserve safety, security, and service quality across all AirBorneo routes.

•        Regulatory & Government Liaison: Authorized to liaise with the Civil Aviation Authority of Malaysia (CAAM), airport authorities, and transport ministries regarding flight control, dispatch, and PSO/RAS operational mandates.

DELEGATION OF DUTIES

•        Administrative & Operational Alternate: Manager, Crewing or Manager, Dispatch act as the official administrative and operational alternate for the Head, OCC.

•        Regulatory Delegation: Nominated Post Holder (NPH) responsibilities delegate directly to the Director of Flight Operations (DFO) in the Head, OCC's absence.

MINIMUM QUALIFICATIONS

•        Education: Degree / Diploma / SPM / FOM 1 & 2.

•        Licensing: Valid Flight Operations Officer (FOO) / Flight Dispatcher (FD) License issued by CAAM.

•        Industry Knowledge: Comprehensive knowledge of standard airline networks and specialized Public Service Obligation (PSO) frameworks.

•        Technical Systems: High proficiency in EDTO regulations, FANS (Future Air Navigation System), global data-link tracking, and aircraft performance tracking.

•        Safety Management: Thorough knowledge of aviation SMS systems and AirBorneo's Operations Manuals (OM).

•        Experience & Profile:

•        Ex-nominated Post Holder from a Malaysian AOC (highly preferred).

•        Minimum of 5 years of experience in OCC and Flight Dispatch management roles.

•        Minimum of 5 years of experience as an active Flight Dispatcher, with proven experience coordinating mixed fleets.

•        Active or previous HRDF Train the Trainer certification.